National Occupational Competency Testing Institute (NOCTI) Culinary Practice Exam

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What should you do if the dishwashing machine jams?

reach in and find what is wrong with it
complain to the supervisor
shut off the power and hot water
wash dishes by hand

The correct answer is: shut off the power and hot water

When faced with a jam in a dishwashing machine, the first priority is safety and preventing any further damage to the machine or harm to oneself. Shutting off the power and hot water is the correct approach because it ensures that the machine is not running while you assess the issue, minimizing the risk of injury from moving parts or hot water and preventing additional complications. Moreover, this action allows for a more systematic troubleshooting process. Once the machine is powered down, one can safely investigate the cause of the jam without the worry of electrical hazards or burns. This approach adheres to standard safety protocols practiced in the culinary field, emphasizing the importance of handling kitchen equipment responsibly. Following this step, further actions can include trying to clear the jam if it is safe to do so or calling for assistance if the problem persists. Other choices suggest either taking actions that could lead to injury or do not effectively address the immediate issue.